Acceptable Use Policy
Last updated: 17 July 2026 · Version 2.0
1. Scope
This Acceptable Use Policy (the "AUP") governs use of Resilience Fabric. It is incorporated into the Master Subscription Agreement and forms part of the binding contract between TruSecure and the customer.
2. Prohibited uses
You shall not, and shall not permit any user to, use Resilience Fabric to:
- violate any applicable law, regulation or court order;
- process personal data in breach of GDPR, UK GDPR, Romanian Law 190/2018 or any other applicable data-protection law;
- introduce content that is unlawful, infringing, defamatory, or that incites violence or hatred on grounds protected from discrimination;
- upload malware, ransomware, exploit code, or content designed to compromise Resilience Fabric or any third-party system;
- probe, scan or test the vulnerability of Resilience Fabric, or breach any security measure, except as expressly permitted by the Responsible Disclosure Policy;
- reverse engineer, decompile, or attempt to derive source code of Resilience Fabric, except to the extent this restriction is prohibited by applicable law;
- use Resilience Fabric to train, fine-tune or otherwise create derivative models from its outputs in breach of any obligation you owe to a third party;
- use Resilience Fabric in connection with life-critical or safety-critical systems without TruSecure's prior written consent;
- interfere with, disrupt, or attempt to gain unauthorised access to Resilience Fabric, its accounts or its systems;
- use Resilience Fabric in any manner that could damage, disable, overburden or impair the infrastructure used by TruSecure, or interfere with any other party's use;
- resell Resilience Fabric except as expressly permitted in the Master Subscription Agreement;
- use Resilience Fabric for the purpose of harvesting or collecting personal data beyond what is reasonably necessary for the customer's documented purpose.
3. AI-specific restrictions
You shall not use the AI features of Resilience Fabric:
- to make automated decisions producing legal or similarly significant effects on natural persons in breach of GDPR Art. 22 or UK GDPR Art. 22;
- to make decisions that would, in your absence, require professional qualification (legal practice, medical practice, audit opinion), unless supervised by a qualified professional;
- to generate content that is misleading with intent to deceive a regulator, court or third party.
4. Customer responsibility for users
You are responsible for the acts and omissions of every user you authorise, including employees, contractors and third parties, as if they were your own.
5. Monitoring and enforcement
TruSecure may monitor use of Resilience Fabric to detect violations of this AUP. TruSecure may, at its discretion and without liability:
- warn the customer;
- suspend or terminate the affected user;
- suspend or terminate the customer's account;
- report unlawful conduct to competent authorities.
TruSecure will, where lawful and practicable, notify the customer before suspension or termination.
6. Reporting
If you become aware of a violation of this AUP, report it to abuse@trusecure.co.
7. Effect on the contract
Material breach of this AUP is a material breach of the Master Subscription Agreement, entitling TruSecure to the remedies set out there.
